Customer portal

Fewer "can you resend that cert" phone calls.

Your customers log in to their own equipment list, test report history, certificates, photos, and error trends. Self service for them, silence for your front desk — and logins are free and unlimited.

What customers get

Their scales, their certs, their history. Nothing else.

Equipment list — every unit you service for them, with capacity, class, serial, and location
Test report history — every submitted report and certificate as a PDF, no email archaeology
Photos — the equipment photos your techs captured, attached to the right unit
Accumulated error report — drift over time per scale, the early warning before a failure
Tolerance calculator — HB-44 tolerances on demand for their own equipment
Approval-based access — they request, your office approves, they only see their own data
The portal

What your customers see.

customer.scaleforms.com · equipment
ScaleForms customer portal with scale equipment list and calibration report history
Everything on file. Equipment, certs, photos, and error history — without a phone call.
inspection-and-test-record.pdf
Scale inspection and test record PDF available for download in the ScaleForms customer portal
Certs on demand. Every report they've ever received, downloadable any time.
Questions

Straight answers.

Do portal logins cost extra?

No. Customer portal logins are free and unlimited on every plan. Only your staff users are billed — see pricing.

What can customers see?

Their own equipment list, past test reports and certificates as PDFs, equipment photos, an accumulated error report, and a tolerance calculator. They only ever see their own data.

How do customers get access?

Registration is approval based: customers request access, your office approves and links them to their account, and they're in.

Why does this matter for sales?

A portal with their full test history is one of the stickiest things you can hand a customer — and one of the easiest differentiators to show a prospect your competitor can't match.

Give your customers a reason to stay.

See the portal with your own equipment data during the demo.

Book a Demo

Built and supported in Houston, TX